It has a one-click option to elevate calls to meetings and built-in call recording features, while the built-in Caller ID function makes it possible to change your outbound caller ID. Zoom Phone has a few tricks up its sleeve for keeping teams connected. You can also have visibility across your contact centre and manage call queues.Īnother reason you may like the Zoom phone app is the list of valuable features, including Nomadic E911, SMS, business app integrations, and more. Provision and manage users while monitoring business interactions with an easy-to-use centralised administration portal. Zoom Phone enables employees to talk and interact in new ways – anytime, anywhere. Those who make the switch to Zoom Phone can enjoy the benefits of: A Modern Enterprise Communications Platform This functionality makes Zoom Phone a competitive option as a cloud PBX and aims to revolutionise the enterprise phone network. It offers a single platform (currently with over 400 features) that support inbound and outbound calling through the public switched telephone network (PSTN). Zoom Phone is a simple, secure, video-first, cloud phone system that is innovative, reliable and scalable in 40+ countries across the world. A Video-First Unified Communications Platform.
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